Introducing NEbus

NEbus is the new name for the bus operators’ association encompassing the providers of services across the North East.

  • Our aim is to make buses even better for more customer journeys, whilst supporting the communities we serve, by working collaboratively together and with partners to help reduce congestion, easing thepassage of the bus to futher improve the dependability of services, and playing an important part in tackling the climate emergency by providing more low carbon journeys which will help improve air quality.
  • Our aim is to make buses even better for more customer journeys, whilst also supporting the communities we serve, by working collaboratively together and with partners to help reduce congestion, easing the passage of the bus to further improve the dependability of services, and playing an important part in tackling the climate emergency by providing more low carbon journeys which will help improve air quality.
  • There is already a good story to tell about buses here in the North East where in Tyne and Wear we have the 4th highest bus using population in England outside of London, with more people using buses than in places like Manchester, Merseyside, West Yorkshire, South Yorkshire and Birmingham, to name but a few, in fact every other PTE area!
  • We also have a customer satisfaction rating of over 90%, far exceeding other public transport modes in our area and the England wide PTE region average of 87%.
  • Delivering high quality, sustainable public transport is a shared responsibility between operators, Local Authorities and Central Government. No one party has all the solutions, so if buses are to be truly successful then they need greater support from stakeholders, especially with matters such as tackling some of the worst congestion which can undermine the delivery of reliable services and adds to costs.
  • As well as bringing people together, we need to get buses on a better footing when we talk about them, celebrate successes and encourage more people to give them a try.
  • This document aims to take stock of the progress made in recent years, help make the case for the region’s buses to play an even more beneficial role in the future. It is also a call to arms for more positive comment and action to help support buses, in turn helping to better connect our communities, support our local economy and help tackle congestion to help keep our towns and cities moving and make the air cleaner. These are matters that should be important to everyone.
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